Cards Support

What can we help you with?

Find the right support topic or contact a person directly. You never have to search before asking for help.

Try “automatic time tracking,” “invite a client,” or “I can’t sign in.”

Would you rather talk to a person? Tell us what is happening and how it is affecting you.

Contact Support
Browse Support Topics

Start with the part of Cards you are using.

Help Inside Cards

Ask another user for help with the work.

Help is a collaboration tool inside Cards. Use it to ask a teammate or another Cards user for assistance while keeping the request connected to the relevant work.

Help or Support?

Choose the right path

Use Help inside Cards when you need assistance from another user. To report a problem, ask the Cards team a question, or create a Support Ticket, use Support in the top navigation or the contact form on this page.

Open Cards
Contact Support

Tell us what is happening.

Give us enough context to understand the issue. You will receive a private case link by email so the conversation, proposed resolution, and any follow-up remain together.
Cards may use this number to contact you about this Support request. It is not consent for promotional or automated SMS messages.
How is this affecting you?

Tell us what you expected, what happened, and anything we should know. Do not include passwords, payment details, health information, or other sensitive information. Public file upload is not available.

This preview demonstrates the form and confirmation experience. Production submission will connect to the Cards Support Exchange lifecycle.
One Case, Start to Finish

Support should not become another scattered conversation.

Your request, replies, proposed resolution, and follow-up remain connected.

01

You receive a private case link by email.

02

Cards Support replies within the same case.

03

You can continue the conversation without starting over.

04

Cards Support proposes a Resolution.

05

You accept the Resolution or request follow-up.

06

Follow-up reopens the same case instead of creating a disconnected Ticket.

A Direct Path

Get the help you need. Keep moving.

Browse the support topics or contact Cards Support directly. The route you choose should reduce the work—not add to it.