How It Works

Follow each step in Cards.

  • Do not start a second timer to compensate for a display issue.
  • If a timer does not recover, record the Card name and approximate start time before contacting Support.
  1. 01

    Open the Action Card you are beginning and confirm it is the intended work.

    Cards screen demonstrating step 1: Open the Action Card you are beginning and confirm it is the intended work.Confirm the Action Card
    Step 1 screen focusOpen the Action Card you are beginning and confirm it is the intended work.
  2. 02

    Start or resume its timer and confirm the current session is advancing.

    Cards screen demonstrating step 2: Start or resume its timer and confirm the current session is advancing.Watch the Current Session timer
    Step 2 screen focusStart or resume its timer and confirm the current session is advancing.
  3. 03

    Pause or stop the timer when you stop working on that Card.

    Cards screen demonstrating step 3: Pause or stop the timer when you stop working on that Card.Pause when you stop working
    Step 3 screen focusPause or stop the timer when you stop working on that Card.
  4. 04

    Review recorded time in the Card and Calendar views.

    Cards screen demonstrating step 4: Review recorded time in the Card and Calendar views.Review worked time and meetings in Calendar
    Step 4 screen focusReview recorded time in the Card and Calendar views.
  5. 05

    After a reload or device change, allow Cards to restore the server-authoritative active timer.

    Cards screen demonstrating step 5: After a reload or device change, allow Cards to restore the server-authoritative active timer.Confirm the active session after returning
    Step 5 screen focusAfter a reload or device change, allow Cards to restore the server-authoritative active timer.
Contact SupportBrowse Support Topics